Announcement
PLEASE READ BEFORE PURCHASING:
-The House of Lumber is a one woman shop, run completely out of our home and everything is made to order! Because of this, production time is constantly changing. (Exact shipping times will be given to each order via receipt once purchase is made) Please keep this in mind when ordering. Once shipped, it will only take a couple of days to arrive. We appreciate your patience and hope you enjoy your handmade items!
-We are currently CLOSED for custom orders. At this time we are focusing all of our time and extra energy into perfecting each and every design we already offer to ensure we only send out the best of our talents.
-We do NOT accept returns or exchanges past 24 hours after ordering, as everything is made to order. We have enough info on the listings that you are able to make an informed purchase. Please message me with any questions you may have before ordering, I'm always here to help the best I can!
Thank you - Happy Shopping!
Check us out on our socials to stay up to date about sales & new designs.
The House of Lumber on IG, FB, Tik Tok & Pinterest!
Featured items
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Reviews
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Kimberly on Mar 27, 2024
5 out of 5 starsThe name is on vinyl and I thought it would be embroidered. I may have read the description incorrectly. Still cute!
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Laura on Mar 25, 2024
5 out of 5 starsHigh quality decal. I put it on my motorcycle helmet and I love it! Would definitely recommend!
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Kimberly on Mar 22, 2024
4 out of 5 starsThese are cute. I thought they would be embroidered. It’s just a vinyl lettering. I may have not read the details clearly though. I’m still pleased and they are super cute.
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Brianna on Mar 18, 2024
5 out of 5 starsShipped very fast. I really love this addition to my rearview mirror
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Frequently asked questions
Shipping Address
Please insure your address is updated BEFORE ordering - we are not responsible for packages lost due to the wrong address given. If you notice your order has the wrong shipping address, please contact us as soon as possible so we can update your order before it ships. Once your order slip is printed and or shipped there is no correcting the mistake.
Lost Package
We cannot be held responsible for any lost, rerouted, stolen and/or undelivered packages. After items leave our hands and are scanned into the USPS system, they are the responsibility of USPS to make sure they arrive at the proper destination safely.
If you feel your item is lost and 15 business days have passed since it was scanned into the system (and it does not show as delivered) please contact your local post office to file a missing item claim.
Shipment Damage
If your item(s) arrive damaged, please bring this to our attention within 48 hours of delivery.
We will require three (3) or more photos of the damage, including an additional photo of the packaging.
We will assess the damage and work with you to find a solution.
Tracking
Once shipped, Etsy will automatically provide you a tracking number via email. You may also find your number in your Etsy account under purchases.